Mumbai dabbawalah

Each month there is a division of the earnings of each unit.

InPawan G. A farmer by profession, Mahadev moved to Mumbai to settle down. Inhe informally attempted to unionize the dabbawallas.

Edit The word "dabbawala" when literally translated, means "one who carries a box". The union initiation fee is 30, rupees, which guarantees a 5,rupee monthly income and a job for life. Appearance and coding Lunch boxes are usually marked in several ways: The grouped boxes are put in the coaches of trains, with markings to identify the destination of the Mumbai dabbawalah usually there is a designated car for the boxes.

In an intricate network coupled with precise timing and numerous handoffs, they work as a team — every dabbawala is an equal shareholder and earnings are equally divided among all. On an average, every lunch box changes hands four times and travels km to reach its eventual destination.

Tiffin distribution is suspended for five days each March as the tiffin-wallahs go home for the annual village festival.

I asked the head of the organization how often they made a mistake. As you know, six-sigma is a process, not a statistic.

The empty boxes are collected after lunch or the next day and sent back to the respective houses, adds Prakash The dabbawalas also allow for delivery requests through SMS.

There are no bosses and the earnings are equally divided. The Mumbai dabbawalah Business Review report further adds that the dabba system is a self-organised system with respect to hiring, logistics, customer acquisition and retention, and conflict resolution. A decentralised system in itself, the source and the destination for the dabbawalas are identified with colour-coding.

Apparently, at a conference ina reporter asked the president … whether the tiffinwallahs were a six-sigma organization. As many of the carriers are illiterate, the dabbas have some sort of distinguishing mark on them, such as a colour or group of symbols.

Some modern infrastructure improvements such as the Navi Mumbai Metro are not used in the supply chain, as cabins do not have the capacity for hundreds of tiffins.

At each station, boxes are handed over to a local dabbawala, who delivers them. That is the statistic I used. The dabbas walas have high rates of accuracy and their error rate is 1 in million only. For year-old Sulochana, her kitchen is her retreat.You may not realize this, but the Mumbai Dabbawala are a very important part of the life of Mumbai.

They are the people, who make sure that 2,00, people get their lunch on time at their offices or schools every day from home. In conversation with YourStory, three of the 5, dabbawalas of Mumbai explore their methods and legacy.

Mumbai Dabbawala

Image: Wikimedia Commons. For year-old Sulochana, her kitchen is her retreat. Away from the hustle of Mumbai, she finds comfort cooking amidst its stained walls and wooden cupboard. The Mumbai Dabbawallas deliver food every day from the home to the workplace and they do it with minimal technology, processes, or structure.

They became world renowned as a six sigma organization, and were studied by Harvard University. A dabbawala; also spelled as dabbawalla or dabbawallah; is a profession in India, most commonly in Mumbai, who is part of a delivery system that collects hot food in lunch boxes from the residences of workers in the late morning, delivers the lunches to the workplace utilizing various modes of.

About years back, a Parsi banker wanted to have home cooked food in office and gave this responsibility to the first ever Dabbawala. Many people liked the idea and the demand for Dabba delivery soared.

The Mumbai platforms are jam-packed at the peak time, but the dabbawalas move fast, climb up and down the railway bridges with those crates on their heads. A Dabbawala must catch the right train. Otherwise the Tiffin will be late.

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Mumbai dabbawalah
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